Subscription Policy
Last updated: September 4, 2026
This Subscription Policy applies when you choose a “Subscribe & Save” or other recurring-purchase option offered by PRIGLED. It forms part of the Terms of Service.
How subscriptions work
Before checkout, the product page and order summary display the subscription product, delivery frequency, recurring price, and any subscription discount. By completing a subscription purchase, you authorize PRIGLED and its payment providers to charge the payment method on file automatically at each scheduled renewal until the subscription is canceled.
Renewals and recurring charges
Your subscription renews at the interval selected at purchase. Applicable taxes and shipping charges are added where required. A discount applies only as displayed for the selected plan and may not be combined with other promotions unless expressly stated.
If a recurring price or another material subscription term changes, we will provide notice as required by law before the change applies. Continuing the subscription after the effective date constitutes acceptance where permitted.
Managing a subscription
Where available, use the subscription-management link in your customer account or subscription emails to view upcoming orders, update eligible account or payment details, skip or pause a shipment, or cancel future renewals. If you cannot access the management portal, email support@prigled.com.
Cancellation timing
You may cancel future renewals at any time. Submit a cancellation through the available subscription portal or contact us at least three business days before the next scheduled charge so there is time to process the request. Cancellation takes effect after it is confirmed.
Canceling a subscription does not automatically cancel or refund an order that has already been charged, entered fulfillment, or shipped. Contact us immediately if a renewal has just processed; we will review whether it can still be stopped, but cancellation is not guaranteed.
Payment failures
If a recurring payment fails, the subscription provider may retry the payment and may notify you to update the payment method. We may pause or cancel a subscription after repeated payment failures. You remain responsible for charges successfully processed before cancellation.
Product or plan availability
If a subscribed item becomes unavailable, we may delay or skip a shipment, offer a reasonable substitute with notice, or cancel and refund the affected renewal. We will not substitute a materially different product without appropriate notice or consent.
Returns and refunds
Subscription shipments are subject to the same Returns & Refunds Policy as one-time orders. Opened or used ingestible, oral-care, and personal wellness products cannot normally be returned for hygiene and safety reasons, except for verified damaged, defective, incorrect, or incomplete items or where law requires otherwise.