Shipping & Delivery Policy

Last updated: September 4, 2026

This policy explains how PRIGLED processes and delivers orders placed through prigled.com.

Where we ship

Available destinations and shipping methods are shown at checkout. If a destination cannot be selected, we are not currently able to ship there. Certain products may be restricted in particular locations.

Order processing

Orders are generally processed within one to three business days, excluding weekends and public holidays. Processing may take longer during promotions, holidays, address verification, unusually high order volume, or events outside our reasonable control.

Delivery estimates

For standard U.S. delivery, the typical estimate shown by PRIGLED is 5–10 business days after dispatch. The shipping method and estimate displayed at checkout or in your shipping confirmation control for your order. All delivery windows are estimates rather than guarantees.

Carrier delays, customs processing, weather, service interruptions, remote destinations, and other events outside our reasonable control may affect delivery.

Shipping charges and free-shipping offers

Shipping charges, if any, are shown before payment. Free-shipping promotions may apply only to specified products, bundles, destinations, or order values. The eligibility and price displayed on the product page and at checkout at the time of purchase control.

Tracking

When tracking is available, it will be sent to the email address used at checkout. Tracking can take up to 48 hours to show movement after the carrier receives the shipment.

Address accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact support@prigled.com immediately if an address needs correction. We cannot guarantee changes after fulfillment begins and are not responsible for delays, return-to-sender fees, or loss caused by an incorrect address supplied by the customer.

International duties and taxes

International orders may be subject to import duties, taxes, brokerage charges, or customs fees imposed by the destination country. Unless checkout expressly states otherwise, these charges are the customer’s responsibility. Customs clearance may delay delivery.

Delayed or lost packages

If tracking has not updated for an extended period or the package appears lost in transit, email support@prigled.com with your order number so we can review the tracking and assist with a carrier inquiry.

Delivered but not located

If tracking shows “delivered” but the package is missing, check the delivery location, mailbox, household members, neighbors, building staff, and the carrier. If it remains missing, contact us within seven days of the recorded delivery date. PRIGLED will review the available information and assist with the next reasonable step; replacement or refund eligibility depends on the investigation and applicable law.